Engineering, not theatre
We design every circuit to survive a Caribbean summer: diverse uplinks, weather-rated gear, and spare parts already staged on each island. When something breaks, we publish what happened instead of just an apology.
About ZhouyiSat
We're a Caribbean internet provider serving Puerto Rico, the U.S. Virgin Islands and the British Virgin Islands. We built our network for island weather, island logistics, and island bills.
Why we exist
Broadband between islands shouldn't feel like a luxury. We build redundant, fairly priced connections for the households and small businesses that fiber companies left behind.
How we work
Pricing that holds steady
No mystery promo rate that doubles on bill 13. The price you see on our site is the price you'll pay twelve months from now, equipment line items included.
Local hands, local time
Our network operations centre runs on Atlantic Standard Time. Homes get a support line during Caribbean office hours; every business plan gets a 24/7 escalation line.
Our team
Three teams keep the network and the customer experience running across all three regions.
Network operations
Field engineers and NOC staff across San Juan, St. Thomas and Road Town. They watch the network around the clock and dispatch installs and repairs.
Customer success
Bilingual sales and onboarding specialists who walk you through every new business install, from the site survey to equipment placement to a 30-day check-in.
Engineering & infrastructure
Backbone engineers who run peering, BGP, and the wave links between islands. They also publish a monthly transparency post on our network blog.
Milestones
- 2022
ZhouyiSat Communications incorporated on St. John, USVI.
- 2023
First commercial fixed-wireless links between St. Thomas and St. John lit.
- 2024
Tortola NOC presence established; first BVI hospitality customer onboarded.
- 2025
San Juan metro PoP added with redundant uplinks via two independent providers.
- 2026
Public residential plans launched, with island-tested tiers from 100 Mbps to 1 Gbps.
Operations address
Sailing Asante, 6D
St John, USVI 00830, VI